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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All LIGHT SKY products

Rotating heads, scanners, tracking light spotlights, color messengers, LED devices, stage fill devices, blinds, lasers, strobe lights, effect spotlights, theatrical, zenith, spotlights with Fresnel lens, control panels, controllers, LED strips, ceiling panels, facade lamps, industrial, roadside, phytolamps, xenon lamps, transport cases, cables, clamps, racks
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  • Rotating heads LIGHT SKY
    Rotating heads
    F-190 Beam Bumblebee, etc.
  • Rotating LED heads LIGHT SKY
    Rotating LED heads
    March V-LM910, etc.
  • Scanners LIGHT SKY
    Scanners
    March HW-C002, etc.
  • Tracking light spotlights LIGHT SKY
    Tracking light spotlights
    March V-F230 5R, etc.
  • Color Messengers LIGHT SKY
    Color Messengers
    March HW-F001, etc.
  • LED devices LIGHT SKY
    LED devices
    PL-9003 CT, PCL 90-415, etc.
  • RGB Lasers LIGHT SKY
    RGB Lasers
    HW-E002, HW-E003, etc.
  • Troboscopes LIGHT SKY
    Troboscopes
    March HW-G007, etc.
  • LED floodlights LIGHT SKY
    LED floodlights
    March AL-003B et al.
  • Theater spotlights LIGHT SKY
    Theater spotlights
    C34, C42, D34, T34, etc.
  • Effect Spotlights LIGHT SKY
    Effect Spotlights
    March BG-100, etc.
  • Anti-aircraft searchlights LIGHT SKY
    Anti-aircraft searchlights
    March V-3004, etc.
  • Control panels LIGHT SKY
    Control panels
    March V-C240, etc.
  • Industrial lighting LIGHT SKY
    Industrial lighting
    PCL 90-415, etc.
  • Phytolamps LIGHT SKY
    Phytolamps
    March BS-GL-S10-IAN, etc.
  • Lamps and accessories LIGHT SKY
    Lamps and accessories
    March XQ-5000, etc.

NEW TECHNOLOGIES GROUP

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